Are you looking for help? Before contacting us, please visit our FAQs page. If you cannot find the answer to your question, please use the form below to submit a ticket to our support team. Be sure to select the appropriate contact reason, so we can route your message properly.
Note, if you have a question regarding to our free themes, please select Free Themes as a contact reason for your email. Otherwise, a response to your email will be delayed for a few days. Also, please be advised that free products have a lower support priority compare to premium products.We’ll do our best to get back to you as soon as possible. Please allow up to two business days for a response, due to the volume of inquiries received.
IMPORTANT: Before sending an email, please make sure your email address is correct and it is working. Otherwise, we will not be able to reply to your support request.
If you are missing emails from us, please check your email account’s Spam or Junk folder to ensure the message was not filtered. If the message was filtered, you may find an option to ‘Mark as good‘, ‘Not Spam‘, ‘Not junk‘, or ‘Add sender to white-list.’ This will aid in receiving future emails from Themes Harbor.