The Matthew theme is exclusively sold at WooCommerce.com. So, support requests for the theme are handled through a WooCommerce support form.
With introduction of the Block editor and the transition to block-based themes, we now only provide support and updates for the ProWP theme.
Our other free themes such as Zomer, tdMacro, and tdPersona are no longer under an active development, meaning these retired themes no longer receive updates and support.
Some of the premium themes by Themes Harbor were part of WordPress.com premium theme collection.
Since September 1, 2021, Themes Harbor themes are no longer available for purchase at WordPress.com due to the company decision to close the program.
Since October 31, 2022, Themes Harbor no longer provides any support for WordPress.com themes since the platform decided to stop paying for these themes even though they are still used by paid users.
If you started to use one of our WordPress.com themes before September 1, 2021, but still want to use it and keep the theme updated at WordPress.com then the theme has to be purchased from Themes Harbor.
Note, as a WordPress.com user, you need to have a Business plan to be able to upload self-hosted themes (themes not from a WordPress.com collection) to a WordPress.com website.
Finding all of the information you need to move forward can be daunting sometimes. Here are a few tips to help you with this process: